Due to coronavirus situation postal shipments are delayed. We are shipping orders within 3 working days, but we have no control over the packages after they ship. We suggest using DPD as the most reliable delivery option.

Security policy

Payment security
 

 

You can make a payment with a bank card issued by Visa, MasterCard, MIR. Security of payment is guaranteed by the Best2Pay processing center.

Payments are processed via secure connection using the TLS 1.2 protocol. Best2Pay company is PCI DSS compliant and provides secure processing of a bank card details. You confidential data that is used for payment (card number, registration data etc) are not passed to the Internet-store, this data is processed on the side of the Best2Pay processing center and is fully secure. Nobody, including RackNeve store, has access to bank card data personal details of the payer.

When paying with a bank card, refunds are issued to the same card used during the payment.